Evidently, as the 4th of July holiday approached, the immediate cause of the crash was a hacking competition --- malicious, world-wide in scope --- in which it was announced on certain places in the Internet that there would be rewards for the most successful of the hackers . . . one of whom, apparently, managed to break into and shut down the server of a big-name company on which
WebXpertz --- my web-designer/web-manager firm that hosts the
Buggy Prof site --- was itself dependent for ultimate access to the Internet. Nothing unusual about such dependence. Evidently, lots of small firms that host web-sites they design and manage operate this way: they have their own small servers, but instead of providing direct access to the Internet, they contract for that purpose with a downstream provider with bigger, more powerful servers and full technical assistance. And so --- on the night of July 1st, as inky darkness prowled on the mountains and plains of North America and Dracula and his ilk flap-flapped in the moonless sky and sucked the blood of helpless creature while hackers world-wide clack-clacked on their keyboards and knocked down sites here and elsewhere in their perverse, scuzzbag way --- the
Buggy Prof site crashed to a halt.
So, OK; a biggie-company's server was hacked into and overwhelmed with spam. Big deal, you say --- why wasn't it back up and in business right away?
A Good Question, No?
Yes; and easy enough to answer --- in principle anyway.
In effect, any competent Internet Provider firm ought to have used its back-up program files, installed them, and been back in operation within hours --- if not sooner; and believe it or not, that was the also case with
Biggie.com . . . only with a mean-minded twist of its own. Specifically, unknown to
WebXpertz --- a small firm of talented designers and programmers --- the contract it signed with
Biggie had lots of legalese fine-print stuff tucked away in murky spots that allows it, when attacked by hackers, to shut down all suspect customer web-hosts and sites connected to it, maybe hundreds of them, and let its Security Division carry out an investigation as to the causes of any attack . . . if need be, a grinding, methodical, why-hurry investigation. Is this legal? Apparently so; it's right there in miniscule jargon-splattered writing on page 4 or 5 of the contract. And hence, despite
Biggie being up and in operation within hours and allowing most of its customer-firms to resume business too --- the big-paying ones no doubt --- the
WebXpertz' server for its own hosted sites like
Buggy Prof was one of those designated for investigation.
All this happened, to repeat, on the night of July 1st and into the scary dark hours of July 2nd. And since then? Why the long unsettling delay in having the
Buggy Prof program files transferred to another web-hosting site --- better, more secure, more customer-oriented --- and installing it there, something that should have been done within a day?
Another Good Question, Yes?
Unfortunately, the answer uncoils a complex explanation, and prof bug is reluctant to wear out your patience with his big boo-hoo stories; but just in case you're interested, you can go to
WebXpertz's forums --- the one called General Development/Computers (the 12th down from the top) --- and look at the threads under the name of gordongordo. You can start with the latest if you want, or the earlier ones, or the more derisory, or . . . well, it really doesn't matter: there are, as it happens, several threads of complaint and some light-humored sarcasm that prof bug scattered elsewhere in other forums too, but the latter lengthy one in General Development should give you a decent, easily read working-idea of what happened since July 2nd, the morning when prof bug first discovered the shutdown. Not a pretty story anyway.
Still, we're back in operation --- and housed at a new, more secure web-host company, and prof bug will start his daily buzz of political and economic commentary in the hours to come. Right now, it's 3:30 P.M. in Santa Barbara, a clear sky overhead, the mountainous islands of the Santa Barbara channel rising out of the Pacific 2500 feet straight some 25 miles off visible through my window, a slight ocean breeze in the air, and Bobo --- anxious to be taken for a walk, nibbling at my ankle for the last 5 minutes: down, girl, down; Ow! Ow! --- either gets taken out for a walk right now or I'll need leg surgery by nightfall.
Again, welcome back!
But Wait: Archives Not Installed Yet
One twist to our resumed bugyy operation though, already mentioned in the title of this article: the archive files for all the articles, well over a hundred since
the Buggy Prof started in late January aren't yet available . . . stuck on a server somewhere that
WebXpertz can't access, believe it or not again, without
Biggie allowing access to its downstream server. Huh? What happened to the management by WebXpertz? Put it this way: if you're confused, think of what I felt when I found this out; even now, I can't get a fully straight story about this. All I can do is redirect you again, if you want, to the General Development/Computer forum at
WebXpertz forums for any enlightenment (good luck!).
Still, the archives should be accessible in the future . . . say, some time before the next Millenium hysteria and the related Y-2 spooky specter.
If not --- anyway, if not accessible soon --- I've back-up copies of most of the articles published since then, and can --- if need be --- re-enter them one at a time with new formatting. (Ouch!) And should it come to that, assuming that there are any old visitors still around who haven't thought prof bug had buzzed out entirely and flew off for good into the dark-nowhere of interstellar-cyberspace, you might send me any copies of the missing ones should you have saved them to your hard-drive or printed them out. I'll let you know. Not yet though. Conceivably --- just conceivably, mind you ---
Biggie might, like Osama and Saddam, come out of his hiding place (it has to be a he; no woman would be that legalistically devious) and let
WebXpertz have full access to the buggy files and archives.
Just checked, if you search for documents with 'june 2003' in them, you'll find several that Google has cached.
HTH, Tone.